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/surge-retention

SurgeGrowth

Analyzes retention curves to identify when and why users churn: examines cohort retention by acquisition channel and behavior segment, maps the activities that correlate with retention versus churn, and produces a playbook with specific re-engagement trigger logic, win-back sequence design, and habit loop recommendations.

Install

This skill

Install Surge Retention

1. Add to marketplace

$ claude plugin marketplace add tonone-ai/tonone

2. Install this skill

$ claude plugin install surge-retention@tonone-ai

The agent

Install Surge

1. Add to marketplace

$ claude plugin marketplace add tonone-ai/tonone

2. Install Surge

$ claude plugin install surge@tonone-ai
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Full installation guide

Invoke this skill

Command|$ /surge-retention

When to use

When retention is below benchmark and you need to understand the cause before making product changes. When churn has increased without an obvious product change causing it and needs systematic diagnosis. When building re-engagement or win-back campaigns and want them based on actual churn patterns rather than assumptions about why users leave.

Deep dive

AI Retention Diagnosis with Curve Analysis

/surge-retention reads cohort retention curves to identify when and why users churn, then produces a re-engagement and habit-loop playbook.

Read the article

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