What does /surge-retention do?

It diagnoses cohort retention curves by channel and behavior, and produces re-engagement and habit-loop playbooks.

How do I install /surge-retention?

Install Tonone for Claude Code via tonone.ai/get-started.

AI Retention Diagnosis with Curve Analysis

Retention is the most important growth metric and the least often diagnosed. Teams report monthly retention number; they do not read the curve. Without the curve, the team does not know when users churn and what activities correlate with the ones who stay.

The /surge-retention skill reads cohort retention curves by acquisition channel and behavior segment. Maps activities that correlate with retention vs churn. Produces a playbook with re-engagement triggers, win-back sequences, and habit loop recommendations.

Tonone's /surge-retention skill diagnoses retention curves and produces a re-engagement and habit-loop playbook.

SurgeGrowth

/surge-retention

Analyzes retention curves to identify when and why users churn: examines cohort retention by acquisition channel and behavior segment, maps the activities that correlate with retention versus churn, and produces a playbook with specific re-engagement trigger logic, win-back sequence design, and habit loop recommendations.

When retention is below benchmark and you need to …

SurgeGrowth

/surge-activation

Maps the activation funnel from first use to the moment the product delivers its core value (the aha moment). Identifies each step in the journey, measures drop-off rates at each step, and produces an ordered list of activation improvements ranked by expected impact and implementation effort.

When new user activation rates are below benchmark…

SurgeGrowth

/surge-plg

Designs a product-led growth motion: self-serve onboarding flow that delivers value without a sales rep, freemium tier definition with clear limits that motivate upgrade, upgrade trigger design based on usage signals, in-product virality mechanics, and the expansion revenue path from free to paid. Grounded in what the product actually does.

When adding a free tier or self-serve motion to a …

LumenProduct Analytics

/lumen-funnel

Analyzes a product funnel to find where users drop off and why. Maps conversion rates at each step, compares cohorts by acquisition channel and signup date, identifies the highest-impact drop-off points, and produces specific recommendations for activation, onboarding, and conversion improvements.

When activation is below target and it is unclear …

Install

/surge-retention ships with the Surge agent in Tonone for Claude Code.

1. Add to marketplace

$ claude plugin marketplace add tonone-ai/tonone

2. Install Surge

$ claude plugin install surge@tonone-ai

Frequently asked questions

What does /surge-retention do?: It diagnoses cohort retention curves by channel and behavior, and produces re-engagement and habit-loop playbooks.
How do I install /surge-retention?: Install Tonone for Claude Code via tonone.ai/get-started.