How do I install /echo-jobs?

Install Tonone for Claude Code via tonone.ai/get-started.

AI Jobs-to-Be-Done Analysis

Jobs-to-Be-Done reframes user research around the job the user is trying to do rather than the demographic they fit. The framing produces insights features alone do not: a user hires the product to be productive, to feel competent, to avoid embarrassment. The functional and emotional jobs are both real, and ignoring either leaves the team building a product that addresses one and not the other.

The /echo-jobs skill produces JTBD statements from raw user input. Each statement names the functional job (what the user is trying to do), the emotional job (how they want to feel), frequency (how often), intensity (how important), and an underserved score (how well their current solution addresses the job).

Tonone's /echo-jobs skill produces structured JTBD statements with functional and emotional jobs, frequency, intensity, and underserved score.

EchoUser Research

/echo-jobs

Takes raw user input in any form: interview transcripts, support tickets, survey responses, or user descriptions and produces structured JTBD statements. Each statement includes the functional job the user is trying to do, the emotional job (how they want to feel while doing it), frequency, intensity, and an underserved score.

When defining the core use case for a new feature …

EchoUser Research

/echo-interview

Synthesizes user interview notes, customer feedback documents, or support ticket samples into structured insights. Extracts Jobs-to-Be-Done statements, identifies recurring pain points with frequency and severity, and produces a structured insight report with supporting evidence quotes. Works from any raw input you provide.

When you have completed user interviews and need t…

EchoUser Research

/echo-feedback

Clusters and synthesizes qualitative feedback from multiple sources: support tickets, NPS verbatims, app store reviews, churn interview notes, and survey responses. Separates signal from noise, groups findings by theme with frequency counts, and produces an insight report that identifies the most important problems to solve.

When a large volume of qualitative feedback needs …

EchoUser Research

/echo-segment

Builds user segments and persona cards from mixed data sources: analytics cohort data, CRM attributes, support ticket patterns, app store review analysis, and qualitative interview signals combined. Each persona includes goals, pain points, behavioral patterns, distinguishing characteristics, and confidence level on each attribute.

When the team is building a feature and cannot agr…

Install

/echo-jobs ships with the Echo agent in Tonone for Claude Code.

1. Add to marketplace

$ claude plugin marketplace add tonone-ai/tonone

2. Install Echo

$ claude plugin install echo@tonone-ai

Frequently asked questions

What does /echo-jobs do?: It produces structured JTBD statements with functional and emotional jobs, frequency, intensity, and underserved score.
How do I install /echo-jobs?: Install Tonone for Claude Code via tonone.ai/get-started.